Tel : 01670 787646
Fax : 01670 787676

Booking Terms and Conditions

1. Your Contract with Africa Select

   
   In order to book a holiday with Africa Select, you must complete and sign our printed booking form and pay the deposit referred to in paragraph 3 below. When you sign the booking form, you and all of the other persons referred to in the form are confirming that you understand and accept these Booking Conditions. Before your booking is confirmed by Africa Select, we reserve the right to alter the Booking Conditions. Once your booking is confirmed by Africa Select, a legally binding contract will arise at that point between you and Africa Select. This contract will be governed by English law and be subject to the jurisdiction of the English Courts.

2. Our Commitment to You

   
   Our sole aim is to make sure that you have a thoroughly enjoyable holiday. Once a contract has been formed between you and Africa Select in accordance with the above paragraph, we agree to provide you (subject to the conditions set out below) with a holiday comprising the individual itinerary discussed between us and referred to in the confirmation of your booking when this is provided to you.

3. Paying for your Holiday

   
   A non-refundable deposit of £300 must be received by Africa Select in respect of each person referred to in the Booking Form, together with the completed Booking Form. The names listed on the Booking Form will be transferred to your flight bookings. Such names should be the same as they appear in your passport. Africa Select will confirm your booking in writing, and a final invoice will be sent to you twelve weeks prior to departure. The balance of the holiday price, which will be shown in your final invoice, is payable in full twelve weeks (ie 84 days) prior to departure. If we do not receive full and final payment by such time, we reserve the right to cancel the holiday, whereupon the cancellation charges outlined in paragraph 4 below will apply. If the booking is made within eight weeks of departure, full and final payment must be made at the time of booking.

4. Changes to your Booking

   
   If you wish to make changes to your booking details once confirmation has been issued by Africa Select, a charge of £30 per alteration will be levied. Notification of these changes must reach us eight weeks prior to departure.

5. The Price of your Holiday

   
   Africa Select cost your holiday using international currency rates issued at the time of booking and at the time of any subsequent changes to your itinerary. We guarantee that no surcharges will be issued by Africa Select once confirmation of the booking or subsequent changes have been received, excluding only any increases in government taxes, fuel surcharges, and landing fees in the country of destination and departure.

6. Cancellation of your Holiday by You

   
   If you wish to cancel your holiday, notification of such cancellation must be received by Africa Select in writing from the person to whom the holiday is invoiced. The following cancellation charges will be made :

7. Cancellation of your Holiday by Africa Select

   
   Africa Select reserve the right in any circumstances to cancel your holiday for any reason. This will normally only be due to circumstances beyond our control. If we do cancel the holiday, an alternative holiday of similar standard will be offered to you. If this is not acceptable, any monies paid by you to Africa Select will be refunded. We do not accept any liability for any loss or damage arising out of any cancellation on any account whatsoever.

8. Alterations to your Itinerary

   
   It is in the nature of the holiday to be provided to you by Africa Select that arrangements and participation have to be flexible. You may be traveling to some very remote locations, and often the standards we are accustomed to in the western world may not be practical or possible. The itinerary of the holiday is an aim and not a contractual agreement between you and Africa Select. Africa Select may find it necessary to change elements of your itinerary due to local circumstances or events, and reserve the right to do so. We will notify you of any changes as soon as it is practicably possible. It is a term of your contract with Africa Select that you accept that we cannot be held responsible for delays or alterations to your itinerary, or any increase in the cost of your holiday incurred due to international or domestic flight delays, diversions, re-schedulings or cancellations, strikes, sickness, weather, war, quarantine, force majeure, political unrest, natural disasters, or acts of God. In the event of any of the above, you will be responsible for any additional costs incurred. These costs may, however, be recoverable from your insurance company depending on the terms of your policy.

9. Your Health and Safety

   
   Your booking is accepted on the basis that you and all the other persons referred to in the Booking Form understand the potential risks involved in the holiday and that you and other persons referred to in the Booking Form are mentally and physically capable of participating in any of the activities undertaken whilst on the holiday. Africa Select and their agents and employees are not responsible for any death, illness or physical injury to persons or loss or damage to property arising from or connected in any way to the holiday booked by you. Your statutory rights remain unaffected.

10. Your Personal Insurance Requirements

    
    To participate in a holiday provided by Africa Select, it is a requirement that you must have adequate insurance. This must include air evacuation and repatriation if you become too ill to continue. We have an insurance scheme which is specifically designed for the holidays we provide, and we recommend that you use it. We reserve the right to cancel your booking if we are not satisfied that you or the persons referred to in the Booking Form have adequate insurance in place by the date of departure.

11. Medical and Visa Requirements

    
    You are responsible for all requirements concerning medical vaccinations and certificates, precautions against malaria, visas, international currency, international driving licenses and passports, and we accept no responsibility if such requirements have not been arranged by you by the time of departure.

12. Airlines

    
    As all itineraries are individual, airlines used may vary from itinerary to itinerary. In our suggested itineraries, we are not in a position to state the intended operator, aircraft type, and destination airport. In prepared itineraries, transport timings are provided by the carrier and may be subject to change. Any flights forming part of your holiday are subject to the general conditions of carriage and conditions of contract of the airline concerned. Such flights are subject to international law which often limits the airline's liability in respect of death, delay, bodily injury, and loss or damage to baggage. You are responsible for re-confirming your flights, checking in at the correct time, and for presenting yourself at the correct times for all pre-booked elements of your holiday. No credit or refunds are available if you fail to take up any part of your pre-booked holiday, or if you lose or destroy your travel tickets or other documents.

13. Service

    
    If you experience any difficulties or are unhappy with a service or facility provided, we recommend that you immediately bring this to the attention of your local representative and the management of the local service provider (eg hotel) so that they can endeavour to correct it as soon as possible. If the problem is not resolved to your satisfaction and you wish to make a formal complaint, this should be done in writing to Africa Select within 28 days of completion of your holiday. No liability will be accepted by Africa Select in relation to any complaint or problem if you fail to notify us strictly in accordance with this paragraph.

14. Descriptions

    
    All descriptions of accommodation and activities on your tour and opinions by Africa Select are given in good faith and are based on the latest available information at the time of publication.

15. Direct Marketing and Privacy Policy

    
    All information collected from both clients and visitors to this website are held in compliance with the terms of the relevant Data Protection legislation. All such information is held in confidence and will never be disclosed to third parties except where this is necessary in furtherance of your holiday arrangements. Our e-mailing list is operated strictly on an opt-in basis. We will remove your details from our e-mailing database on request.

16. Consumer Protection

    
    The air holidays and flights in this brochure are ATOL protected since we hold an Air Travel Organiser's Licence granted by the Civil Aviation Authority. Our ATOL number is ATOL 4858. In the unlikely event of insolvency, the CAA will ensure that you are not stranded abroad and will arrange to refund any money you have paid to us for an advance booking. If you want to know more visit the ATOL website at www.atol.org.uk.

17. Who are Africa Select?

    
    Africa Select is owned and operated by Philip Gregory trading as Africa Select, Earsdon Hill, Morpeth, Northumberland, NE61 3ES.